HIPAA-Compliant Automation

Faster Transfers.
Fully Automated.

WellPlaced uses automated agents to contact psychiatric facilities, secure a bed, and notify your case manager — from the moment a referral fax arrives.

Maplewood General Hospital · Adult
Robert R., 38 yo M
Placed · 43 min
9:03 AM
Referral fax received — patient data extracted
9:04 AM
14 adult facilities matched — automated agents begin outreach
9:46 AM
Crestview Behavioral Health confirms bed — documents faxed
9:48 AM
Case manager notified — placement complete
How it Works

From referral fax to confirmed bed — automatically.

WellPlaced takes over the moment a referral arrives and does not stop until a bed is confirmed and your team is notified.

Fax arrives
Facilities matched
Automated outreach
Patient accepted
Team notified
Why WellPlaced

The placement process is broken. We fixed it.

Hours on hold, calling facility after facility

Case managers report spending hours per patient calling 10–22+ facilities one at a time.

Manual calls, one facility at a time
All eligible facilities contacted simultaneously

Patients boarding for 8–18+ hours in the ED

Every hour a psychiatric patient boards costs your hospital a bed, revenue, and nursing time.

Average boarding time: 8–18+ hours
Dramatically reduces time to placement

No visibility into where a case stands

Without a centralized log, case managers have no way to know which facilities were contacted or when.

Status unknown until someone calls back
Full audit trail logged in real time

HIPAA-compliant from end to end

Every tool in our stack — fax, voice agents, document storage, and reporting — operates under a signed BAA. No exceptions.

Up and running in days

We configure WellPlaced to your existing facility network and fax-based workflow. No EHR integration required — most hospitals are live within a week.

About Us

Built by people who understand the problem.

WellPlaced was founded by a team with over 30 years of combined experience in clinical operations, psychiatric placement, and healthcare technology. We have worked alongside the case managers, social workers, and ED physicians who live the boarding crisis every day.

We built WellPlaced because the tools available to placement teams have not kept pace with the scale of the problem. The process is still largely manual, fragmented, and dependent on individual staff heroics. We believed it could be automated — and built the system to prove it.

“Our mission is to optimize the patient transfer process, empowering healthcare providers to deliver better patient care — and giving their teams back the time to focus on what matters most.”

— WellPlaced founding team
30+
Years combined clinical experience
24/7
Automated coverage, no gaps
$0
IT investment required to get started

See WellPlaced in action.

Request a personalized demo and we will show you exactly how WellPlaced works for your hospital — including an ROI estimate based on your own census and boarding data.

Or email us at team@wellplacedhs.com  ·  HIPAA-compliant  ·  No commitment required